Company > Our Approach

Our Approach

We help our clients achieve today’s excellence and provide the tools and opportunities to realize tomorrow’s excellence.

Sofcom develops solutions for companies to maintain internal and external compliance, whilst providing controls for efficient operations to save costs and enhance revenues.

Our customer’s achievements are the results of our team’s continued attention to the details of our customer’s business processes. Sofcom assigns dedicated teams to focus on and support the client through the implementation process. Even after successful implementation, we maintain a constant dialogue with our clients, to continuously improve the solutions through regular releases and upgrades.

Our goal is to realize total customer satisfaction, and our team continues to work to this aim before, during and after every implementation activity.

Sofcom’s aim is to make the implementation and support of our solutions as simple and easy as possible for our clients. Sofcom provides all the training, configuration and implementation support, and all the tools needed to make an implementation of Spectrum as seamless and simple for users and management as possible.

We are committed to continuously improving our products and services to provide long-term return on our customers’ valuable investment, and we pride ourselves on realizing total customer satisfaction for every single client.

 


Our Clients

Spectrum maintains control and quality limits to achieve TQM.

A unique solution with integrated Statistical Process Control.

Spectrum ensures that internal SOPs and performance parameters are deployed correctly.

Spectrum has the capability to acquire data directly from laboratory instruments.

Spectrum is a complete quality suite to manage end - to - end processes.

Spectrum is an FDA 21 CFR Part 11 compliant software solution.